Evolved humanist commerce

Retailers were the first to identify the blend of design and technology's role in attracting, educating, and building trust with customers to not only initiate a sale, but keep loyal customers coming back. Branding plays a key role in a winning strategy, though only those who understand its meaning will succeed.

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Customer service shouldn’t be a department, it should be the entire company.

Tony Hsieh

Put L+R's insights in Retail into action for you.