Developing an omnichannel go-to-market strategy for a historic national amusement park
Devised an effective go-to-market strategy for market competitiveness in entertainment and leisure.
Reestablished a unique brand identity, differentiating the project in the market.
Executed a targeted customer engagement plan using digital and social media tactics.
Challenge
Playland, a historic amusement park in Westchester County, New York, established in 1928, was under new management and sought to modernize the guest experience, develop a more inclusive environment, celebrate its iconic story and national cultural relevance, and create a next-generation, memorable park experience.
Solution
L+R worked with Playland's leadership team to create and execute a holistic GTM strategy, which included revitalizing the brand identity, defining the brand strategy, messaging & voice, and identifying and collaborating on strategic partnerships.
Impact
The GTM strategy significantly increased daily visitation in the first year of implementation, increasing overall park revenue over the same period. The website redesign and digital marketing efforts received positive feedback from visitors, resulting in an increase in positive reviews and social media engagement. The success of the GTM strategy laid a strong foundation for continued growth and expansion for Playland.